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Customer Care

Start a return

We want every Reneue piece to be exactly right for your home. If something isn't, we're happy to help. Please complete the form below — returns are accepted within 30 days of delivery.

Before you begin: Please post your return first, then submit this form with your tracking number. We process returns once they arrive at our warehouse.

Items being returned *

Enter your order number and email, then find your order to select products.


Please post your parcel before submitting. We need the tracking number to process your return.

By submitting this form you agree to our returns policy. Refunds are issued to the original payment method within 5–7 business days of receipt.