Returns
Returns & Guarantee
We design every Reneue piece with intention and stand behind the quality of our materials and craftsmanship.
If your purchase isn’t right for you, we offer a considered and straightforward return process.
30-Day Satisfaction Guarantee
If you are not fully satisfied with your order, you may return it within 30 days of delivery.
Refined essentials should feel right in your space. If they don’t, we’ll make it simple.
Refunds
Once your return has been received and inspected, refunds are processed within 5 business days.
Refunds are issued to your original payment method.
If your item arrives damaged or incorrect, we will cover return shipping. For change-of-mind returns, original shipping costs are non-refundable.
How to Request a Return
To begin a return, please email:
Include your order number and a brief note outlining the reason for return.
Our team will respond within 1–2 business days with further instructions.
Questions?
If you require assistance at any stage, our team is here to help: