Our Steam Eye Masks

Why warmth, steam and botanicals? What's the benefits?

Warmth: The gentle heat helps relax the muscles around the eyes, easing tension and reducing fatigue. It promotes blood circulation, aiding in the reduction of dark circles and puffiness, and triggers the release of endorphins, providing a soothing effect.

Steam: It hydrates the delicate skin around the eyes, preventing dryness. The steam also aids in deeper penetration of the botanical essences, enhancing their effectiveness.

Botanicals: Natural essences are carefully selected for their soothing and rejuvenating properties. They offer aromatherapy benefits, reduce stress, and can improve overall mood and sleep quality.

What are the key ingredients and how do they work?

The key ingredients in our Steam Eye Masks include iron powder, activated carbon, vermiculite, sodium, and purified water. These natural ingredients interact to generate a gentle heat through an exothermic reaction when exposed to oxygen.

The Iron powder oxidises in the presence of oxygen, producing heat, while activated carbon and vermiculite help retain and evenly distribute this warmth. Sodium aids in moderating the temperature, ensuring it remains comfortable. All of this happens inside our double sealed protective pouch in each side of the eye masks.

The heat and steam produced offer therapeutic benefits like improved blood circulation and muscle relaxation around the eyes.

How long do they stay warm for?

Our eye masks are designed to provide a sustained, gentle warmth for approximately 30 minutes. This duration is ideal for maximising the therapeutic benefits such as muscle relaxation and increased blood flow around the eye area. Remember, the mask starts to warm up as soon as it's exposed to air, so it's best to use it immediately after opening the package.

Are these eye masks suitable for sensitive skin?

Yes, our Steam Eye Masks are ideal for sensitive skin. They're hypoallergenic and made with natural, soothing botanical essences. The gentle warmth is carefully calibrated for sensitive areas, and our eye masks are free from nasty chemicals or irritants.

How can I incorporate the eye masks into my daily wellness routine?

Our Steam Eye Masks can easily be integrated into your daily routine by using them during your relaxation time, such as before bed, while meditating, or after long hours of screen use.

Their soothing effect is perfect for unwinding, aiding in better sleep, and rejuvenating tired eyes. Just 30 minutes with our steam eye mask can enhance your overall eye health and wellness daily.

Who can use our eye masks?

Everyone can enjoy the soothing benefits of our steam eye masks, as it is designed to be a one-size-fits-all solution. However, we recommend not using it for children under 5.

Can I reheat the eye masks?

No, our steam eye masks are not designed for reheating. The warming reaction occurs naturally when the iron particles in the mask meet the air. While it can't be reheated, you can still continue to use it as a regular sleeping eye mask to block out light and promote restful sleep.

How strong is the scent?

The natural scents in our steam eye masks are intentionally subtle to avoid overwhelming your senses while you relax. As the mask warms up, the scents are gently activated and may take a few minutes to fully develop. For a stronger aroma, simply pull the eye mask over your nose briefly and take a deep breath in.

Are Reneue Steam Eye Masks safe during pregnancy?

Absolutely! Our steam eye masks are completely safe during pregnancy as they do not get absorbed into the skin. They can also be a wonderful aid for getting back to sleep after a night feed, providing comfort and relaxation during those precious moments.

How do I dispose of my Eye Mask?

While the warming reaction can only happen once, you can still keep the eye mask and continue to use it as a regular, lightweight sleeping mask to block out light. However, if you choose to dispose of it, the ingredients inside are safe and eco-friendly. You can cut open the mask and empty the contents straight into your garden or houseplant, ensuring they are kept out of reach of pets and children.

Are the eye masks single use?

Our steam eye masks can be used multiple times as an ordinary eye mask, but the iron within will only heat up once. However, you can enjoy their soothing benefits repeatedly, just like a regular eye mask.

Are Reneue Steam Eye Masks cruelty-free/vegan?

Yes, our masks are both cruelty-free and vegan, aligning with our commitment to ethical and compassionate practices

Can I sleep with the eye masks on?

You bet! Hundreds of people all over Australia do each and every night.

Are our eye masks good for tired eyes?

Yes, they are! Our steam eye masks are not only beneficial for tired eyes but also offer relief to many people suffering from headaches and migraines.

Soothe Self-Warming Patches

Can these patches be used for muscle aches and pains in areas other than the lower abdomen?

Yes, Soothe patches are versatile and can be applied to various body areas to alleviate muscle aches, including the back, neck, and shoulders, offering targeted pain relief wherever needed.

Can I wear these patches under tight clothing?

Yes, our patches are thin, discreet and fragrance free allowing them to be comfortably worn under tight clothing without being noticeable. They provide over 10 hours of continuous pain relief while you go about your day.

Can these patches help with endometriosis related pain?

Yes, our patches can help with easing pain and discomforted associated with endometriosis. Our patches create consistent warmth to relax your muscles, however it’s essential to consult a healthcare provider for a comprehensive treatment plan tailored to your specific needs.

Can these patches be reused?

No, our self-warming patches are designed for single use only. They are powered by a simple one time chemical reaction that generates consistent cozy warmth meaning they cannot be reactivated.

Is it safe to use these patches every day during my period?

Yes, using our self-warming soothe patches daily during your period is safe. They provide a consistent and effective way to manage period pain, cramps and endometriosis related pain, with minimal risk of skin irritation or other adverse effects.

What is the difference between the on skin and on clothing patch?

Our self-warming patches are made to be as versatile as possible so we created two variations for different scenarios. The on skin patches warm to around 40-45°C and are designed to be applied directly to the skin. Where as our on clothing patches warm to 50-55°C and are designed to be applied on clothing or underwear to create a safe barrier between the patch and skin.

How long do the patches stay warm for?

Our self-warming menstrual patches are designed to keep you comfortable and pain free for up to 10 hours. Yes, you heard that right – 10 whole hours of gentle, consistent warmth to help ease your cramps, pain and discomfort. Whether you're tackling a long day at work, running errands, or just need extended relief, our patches have got your back (or any other part that needs some love).

How do the self-warming patches work to relieve pain?

Our patches work like a cozy hug for your muscles, using the magic of iron reacting with air to create a gentle warmth. As soon as you open the patches they start to gradually warm up to a comfortable 40 degrees. This warmth helps increase blood flow and relax your muscles, providing you with natural, comforting pain relief wherever and whenever you need it.

Can I use these patches during my period for menstrual cramps?

Yes, you can! Soothe patches are a great companion during your period. The gentle, warming sensation works wonders on menstrual cramps, helping to ease the discomfort and relax the muscles in your lower abdomen. It's like a warm, comforting embrace exactly when you need it most.

Shipping Questions

What is the cost of shipping?

All orders over $70 AUD receive free complementary shipping.

For all other orders, we charge a flat rate of $9.50 AUD in Australia for shipping. If you're in a hurry to receive your order, we offer express shipping within Australia for a flat rate of $15, and we'll send it out on the same day if your order is received before 10am QLD AEST.

When will my order be packed and dispatched?

At Reneue, we understand how eager you are to receive your order, and we strive to pack and dispatch it as soon as possible. If your order is received before 10am (QLD AEST in Australia) on a weekday, it will be dispatched on the same day. For orders received after that time, they will be dispatched on the following day. Orders received over the weekend will be dispatched on Monday. Our warehouse is located in Brisbane for Australian orders, and delivery times will vary depending on your location.

Can I change my order once placed?

We take great care in processing and dispatching your order promptly. As a result, we are unable to make any changes to your order once it has been placed. We appreciate your understanding in this matter.

Will I get an invoice?

As a valued customer, you will receive a detailed invoice via email for your Reneue purchase.

How long does shipping take?

For UK orders, we send them out on the next working day using a 48-hour tracked service. International orders take 5-7 working days and are also tracked. Please note that delivery times may be longer during the Covid-19 outbreak.

Can I track my order?

Absolutely! We want you to feel excited about your order every step of the way, so we provide tracking details via email once your order is dispatched. If you have any questions about your delivery or are unable to locate your tracking information, please do not hesitate to reach out to us for assistance.

Do you ship internationally?

Certainly! At Reneue, we are delighted to offer international shipping to our customers around the world, in addition to shipping within Australia. Please note that shipping times and costs may vary depending on your location.

Are they allowed in hand luggage?

Absolutely! They are ideal for long flights.